Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
- United Kingdom: 7-14 business days
- Europe: 10-20 business days
- Rest of World: 14-30 business days
Delivery times may vary due to customs clearance and carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order value. Free shipping may be available on qualifying orders.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at hello@fenzyglow.com and we will investigate.